By Jones Anlimah
The Public Utilities Regulatory Commission (PURC) has called on consumers to take an active role in safeguarding electricity and water installations in their communities to ensure consistent and reliable service delivery.
The appeal was made during a public education exercise held on Sunday, April 12, 2026, at the Evangelical Presbyterian Church Dela Cathedral and Immanuel Methodist Church in Ho in the Volta region.
Officials of the Commission cautioned congregants against engaging in activities such as farming and bush burning near utility infrastructure, explaining that such practices pose a serious risk to electricity networks and water pipelines. According to the PURC, damage to these installations often results in prolonged service interruptions and significant financial losses to utility service providers.
The Commission also urged the public to promptly report cases of extortion and other irregularities related to utility services for swift redress. Consumers were further advised to pay their utility bills on time to avoid disconnection.
Reaffirming its mandate, the PURC assured the public of its continued commitment to monitoring service quality while protecting the interests of both consumers and utility providers.
